outlook crashes when opening certain emails

Did it ever work?ĭid Outlook still work correctly the last time you used it? If so, you probably can skip this solution. Fixes for known issues and bugs in Outlook are released on a monthly basis.

When you use a Click-to-Run based installation of Outlook 2013, Outlook 2016, Outlook 2019, Outlook 2021 or Microsoft 365, then you can manually check for updates via the Update Options button that is show by going to File-> Office Account in Outlook. When you are using an MSI-based installation of Outlook 2016 or previous, you can configure Microsoft Update to also check for Office updates. Just to make sure you are not trying to troubleshoot an issue which has already been solved, before you begin verify that you have installed all updates for your version of Outlook.Īlso note that Outlook 2007 and Outlook 2010 are no longer supported versions of Outlook and may have compatibility and security issues with Windows 10 and Windows 11 which will no longer be addressed. Check the Event Viewer and post in the Outlook forum for further help.Run a Repair, Office Diagnostics or reinstall Office/Outlook.Use scanpst.exe to fix Outlook Data File errors.Does Outlook still work for other users on the computer?.Depending on the answers, you could possibly skip large portions of this guide or even directly get a solution to your startup issue.

We’ll start off this guide with 3 easy questions. This guide explains all you need to know about that in order to get your Outlook to start without errors again.Īside from solving problems with starting Outlook, this guide can also be used as a base to troubleshoot other common Outlook issues. Getting Outlook to work again properly when experiencing startup errors, crashes or hangs (Not Responding in the Title Bar) often is not that hard but it does require some specific knowledge about the inner workings of Outlook.

Outlook crashes when opening certain emails